Refund policy

Most items may be returned within 30 days of the order date, provided they are in new condition and have not been installed or used.

Eligible Items

  • Items in new condition that have not been installed or used
  • Electrical parts in new condition
  • Sale items
  • Oversized or freight items (the cost of return shipping is deducted from the refund)

Non-Returnable Items

  • Parts that have been installed or used. Installed parts are considered used, including parts that do not fit.
  • Special-order and custom-made parts
  • Items returned more than 30 days after the order date

Restocking Fee

Items returned without their original packaging, or showing signs of handling or use, may be subject to a restocking fee of 5–20% of the item price.

Return Shipping

  • Change of mind or incorrect part ordered: the cost of the return label is the customer's responsibility.
  • Incorrect, damaged or faulty item supplied: return shipping is provided at no cost. Please notify us within 14 days of delivery and include photographs of the item and the shipping label.

Parts That Do Not Fit

Please confirm compatibility before ordering (see our Fitment Help page). Parts that do not fit may be returned under this policy if they are in new, uninstalled condition. Return shipping is the customer's responsibility.

Core Charges

Some parts include a core charge, a refundable deposit that is repaid when the old part is returned. Please contact us for core return instructions. Core charges are refunded once the old part has been received and inspected.

Refunds

Refunds are issued to the original payment method within 3–5 business days after the return has been received and inspected. Your bank may require additional time to process the refund. Store credit is not offered.

Exchanges

We do not offer direct exchanges. Please return the original item and place a new order for the required part.

Order Cancellations

Orders may be cancelled free of charge before they ship. Once an order has shipped, this return policy applies.

How to Start a Return

Please contact us before sending any item. Returns received without a Return Authorization (RA) number cannot be accepted. See our How to Return page for step-by-step instructions.

Phone: 225-468-5335 · Email: support@performancemods.com or purchase@performancemods.com · Monday to Friday, 6:00 AM – 3:00 PM (EST)

Return address: Returns Department, 6315 Canyon Chase Dr, Katy, TX 77450-7095, United States