Frequently Asked Questions
Orders and Shipping
Do you offer free shipping?
Yes. Standard ground shipping is free on all orders delivered within the 48 contiguous United States. Expedited shipping, and shipping to Alaska, Hawaii, Puerto Rico and Canada, is calculated at checkout.
When will my order ship?
Most orders are dispatched on the same business day and delivered within 2–3 business days.
How can I track my order?
A tracking number is emailed within 48 hours of your order. You can also sign in to your account using "Check Order" at the top of the website.
Why did my order arrive in more than one package?
Kits and multi-item orders may ship from different fulfillment locations and can arrive separately.
Can I cancel my order?
Yes. Orders may be cancelled free of charge at any time before they ship. Please contact us as soon as possible.
Do you ship outside the United States?
We ship throughout the United States, including Alaska, Hawaii and Puerto Rico, and to Canada. Canadian orders may be subject to import duties and taxes.
Why can some parts not be shipped to California?
Certain parts are not legal for road use in California under California Air Resources Board (CARB) emissions regulations, and cannot be shipped to California addresses.
Parts and Fitment
How do I know whether a part fits my vehicle?
Please review the fitment information on the product page and verify the manufacturer part number. Our Fitment Help page provides a step-by-step guide.
Are your parts new and genuine?
Yes. All parts are new, supplied by the brands listed, and covered by the manufacturer's warranty.
Do you also sell marine and RV products?
Yes. In addition to automotive performance parts, we offer a wide range of boat and marine equipment and RV and camping supplies.
Returns and Warranty
Can I return a part?
Yes. Items may be returned within 30 days of the order date, provided they are in new condition and have not been installed or used. Please see our Return & Refund Policy and How to Return page.
How long does a refund take?
Refunds are issued within 3–5 business days after your return has been received and inspected.
What if my order arrives damaged or incorrect?
Please contact us within 14 days of delivery and provide photographs of the item and the shipping label. Return shipping will be provided at no cost to you.
How do I make a warranty claim?
Warranty claims are handled directly by the manufacturer, and we are happy to assist. Please see our Warranty page.
Business and Bulk Orders
Do you offer bulk or trade pricing?
Yes. Please call 225-468-5335 or email support@performancemods.com to request a quote.
How can I contact you?
By phone at 225-468-5335 or by email at support@performancemods.com, Monday to Friday, 6:00 AM – 3:00 PM (EST).