Performance Guaranteed Parts

Performance Guaranteed Parts

At Performance Guaranteed Parts, we are committed to providing high-quality automotive parts and ensuring customer satisfaction. That's why we offer a 30-day money-back guarantee on all purchases. If you are not completely satisfied with your purchase, you can take advantage of our hassle-free return process and receive a refund.

Program Details:

  1. Eligibility:
    • The item must be in its original condition, unused, and with all original packaging.
    • The return must be initiated within 30 days from the date of purchase.
  2. Return Process:
    • Contact our customer support team by phone or email to initiate a return and receive a Return Authorization (RA) number.
    • Complete the return form provided or include a printed copy of your order confirmation with the returned item.
    • Ship the item back to us using a shipping label provided to you by our team
  3. Refund Options:
    • Upon receiving and inspecting the returned item, we will issue a refund to your original payment method within 5 business days.
    • Alternatively, you can choose to receive store credit for the refunded amount, which can be used for future purchases.
  4. Exceptions:
    • The money-back guarantee does not apply to non-returnable items, such as electronic components or custom-made parts.
    • Damaged or defective items are subject to our standard warranty policy rather than the money-back guarantee.
  5. Customer Support:
    • Our dedicated customer support team is available Monday to Friday, 6 AM to 3 PM (EST). Contact us at 225-468-5335 or for any inquiries or assistance regarding returns and refunds.

We value your trust and are committed to ensuring your satisfaction with every purchase. If you have any questions or concerns, please don't hesitate to reach out to us.


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